SINCA INDUSTRIES AUSTRALASIA PTY LTD

Phone: 03 9560 5679   A.B.N. 88 006 108 327

Our Products:

Frequently Asked Questions

Click on the links below to go to a specific FAQ:
FAQ

I'm not a manufacturer, can you still supply me?

Do you only supply raw materials? What about finished products?

Do you need more suppliers?

How do I get a quick response to my enquiry?

What grade or standard are the goods manufactured to?

Can you provide information on allergens or other quality control documents for all products supplied?

Do you provide specifications on all products supplied?

Do we export to other countries?

What types of raw materials do you supply?

What types of animal pharmaceutical health materials are available?

Do you offer shipping Australia wide?

Where do you source the materials from?

What kind of food additives industrial chemicals can you source?

How long does shipment to Australia take?

Is there a minimum order limit?

I'm not a manufacturer, can you still supply me?

It depends on the quantity of raw material needed. Our minimal pack size for our raw material is 25kg or 180kg drums (for our oils) and we do not repack the chemicals into smaller containers. If you are happy to pick up one drum from our warehouse (or are happy to pay for delivery) then we can help you.

Back to top

Do you only supply raw materials? What about finished products?

We only supply raw materials (specifically raw chemicals). We do not sell finished products.

Back to top

Do you need more suppliers?

No thank you! We have a trusted list of chemical manufacturers that have gone through a stringent check before supplying to us and we do not answer unsolicited emails.

Back to top

How do I get a quick response to my enquiry?

Please call us and please provide the quality of raw material / chemical needed and where it must be shipped to!

Back to top

What grade or standard are the goods manufactured to?

Every raw material is different and we can source different grades of chemicals according to what is required. Usually the raw material is food grade though pharmaceutical grade is also available.

Back to top

Can you provide information on allergens or other quality control documents for all products supplied?

Yes, because we have a China office, we can get a quick turnaround from the manufacturers of our raw materials to complete a questionnaire or supply the information needed.

Back to top

Do you provide specifications on all products supplied?

Yes, we provide specifications and a Certificate of Analysis on all raw materials that we supply.

Back to top

Do we export to other countries?

Normally we don't as the cost and time to ship to the destination can be a limiting factor. Customs tariffs and chemical regulations on raw chemicals also differ from country to country.

Back to top

What types of raw materials do you supply?

We supply raw material, raw chemicals for a large variety of industries

Back to top

What types of animal pharmaceutical health materials are available?

As we specialise in animal health chemicals, we can provide a wide range to businesses throughout Australia. We can source common chemicals such as levamisole, fenbendazole or cyromazine, but we can also obtain others upon request. For a full list of animal health chemicals see the animal health section on the website or contact us for more information.

Back to top

Do you offer shipping Australia wide?

Yes. We will source materials from reputable suppliers in China and organise shipment to Australia. We have warehouses in Melbourne, Sydney and Brisbane but have a network of reliable shipping agents to move items to any east coast destination.

Back to top

Where do you source the materials from?

All raw materials are sourced from reputable manufacturers in China which have passed stringent audits by our China office.

Back to top

What kind of food additives industrial chemicals can you source?

Here at Sinca, we can source a diverse range of food additives and industrial chemicals. Some of the most popular include ascorbic acid, eucalyptus oil and citric acid, but we can import a variety of others. To see the full list of these materials, look at the industrial page on the website, or contact us for more information.

Back to top

How long does shipment to Australia take?

Anywhere from 6 - 8 weeks after ordering.

Back to top

Is there a minimum order limit?

Yes most pack sizes are in 25 kg drums. Essential oils usually come in 180kg drums.

Back to top